PRIVACY POLICY

Last Updated: January 22, 2026

Introduction

This Privacy Policy explains how samTECH Software Company (“we”, “our”, or “us”) collects, uses, stores, and protects information when you access or use the School Management System (SMS) provided to educational institutions.

By using this system, you agree to the practices described in this policy. If you do not agree, please discontinue use of the system.

Scope of This Policy

This policy applies to information collected through:

The School Management System web application
System communications such as email and in-app notifications
Authorized access by school staff, administrators, and stakeholders

Information We Collect

Depending on user role and authorization, the system may process:

Personal Identification Data: Names, dates of birth, gender, student admission numbers
Contact Information: Addresses, phone numbers, guardian details
Academic Records: Classes, subjects, examinations, grades, and reports
Staff Information: Employment details, attendance, and payroll-related data
Financial Records: Fees, payments, invoices, and expenses
Technical Data: IP address, browser type, login activity, and audit logs

How Information Is Collected

Directly when users enter data into the system
Automatically through system usage and access logs
Through authorized institutional administrators

How We Use the Information

Information processed by the system is used strictly to:

Operate and manage school academic, administrative, and financial activities
Ensure data accuracy, accountability, and audit compliance
Improve system security, performance, and reliability
Support reporting, decision-making, and regulatory requirements

Data Ownership

All institutional data entered into the system remains the property of the respective school. samTECH Software Company does not sell, trade, or exploit institutional data for marketing or third-party purposes.

Data Sharing & Disclosure

We do not disclose personal data except:

When required by law or legal authority
When necessary to protect system integrity and security
With explicit authorization from the institution

Data Security

We implement technical and organizational security measures including:

Role-Based Access Control (RBAC)
Audit trails and activity logging
Controlled authentication and authorization
Secure storage and data handling practices

While we strive to protect all information, no system can guarantee absolute security. Users are responsible for maintaining the confidentiality of their login credentials.

Children’s Data

The system processes student data strictly under the authority of registered educational institutions. No data is knowingly collected directly from children without institutional oversight and administrative control.

Cookies & System Logs

The platform may use cookies and similar technologies solely for: authentication, session management, security, and system performance.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be published within the system. Continued use of the system signifies acceptance of the updated policy.

Contact Information

For questions regarding this Privacy Policy or data protection practices:

samTECH Software Company
Phone: 0617-919-104 / 0743-519-104